What happens if I do not have sufficient credit to auto renew?

If you do not have sufficient credit at the time the plan is set to auto renew, the plan will still expire. You will be billed at overage rates if you continue to use the service.

There is a 48 hour grace period after the plan expires in which you can top up and reactivate the same plan or another plan via the My inet app or dial *121#. Any unused benefits (minutes / data) will be stored during the grace period for your future use.

Please note that during the 48 hour grace period you will be required to activate the bundle on your own via the My inet app or by dialing *121# as the plan will NOT auto renew.

Unused minutes from your previous plan will be added to your new plan during auto renew or manual activation during the grace period.