1. Dial *121# and press the call button, then select the appropriate option.
2. Log in your Inet App. Your balance can be viewed on the home screen.

1. One attempt will be made for auto-renewal of the last data plan which would be accepted once there is sufficient funds on the account
2. You can add a data plan manually by dialing *121# and select the relevant option from the available list.

1. Call our Customer care number at 611.
2. Send email to telecomssuport@apua.ag
3. Log into your inet app and create a service request.

1. Log into your inet app and select a new plan.
2. Add a service plan manually by dialing *121# and select the relevant option from the available list.

• You will not have access to any unused bundles during the grace period since during that time there is no active bundle.
• You will only regain access to these unused bundles, once a plan is activated before the 48 hour grace period ends.
• Please note: During the grace period you will be charged Pay As You Go data rate for data usage.

• You can dial *121# to view both minute and data balances.

• You can visit the balances section on the My inet app.

• You can dial *121# to view your minute balance at any time.

• You can visit the balances section on the My inet app.

• The new inet Mobile Talk, Talk and Data and Data Only Plans are offered for the individual and not commercial use or usage by groups of individuals. Any usage that contravenes the above will result in the immediate termination of the particular package.
• APUA reserves the right to terminate the inet Mobile Talk, Talk and Data and/or Data Only Plans forthwith if in its sole opinion the package is being abused.
• APUA reserves the right to modify or discontinue (permanently or temporarily) the plans being offered to its customer at its discretion.
• APUA reserves the right to at any time, with or without the notice, to vary or cancel the terms and conditions of its mobile Talk, Talk and Data and/or Data Only Plans. In the event of APUA giving notice to customers of any such changes to or cancellation of the package, it shall suffice for APUA to give customers notice via messages to customer’s handset/device or to post such notification on APUA’s website. Any such notification shall be effective immediately or as of the date referred to in such notification.
• Customers should be solely responsible for keeping their mobile handset properly secured and for all activations and other activities that occur on or through their mobile handsets. Any request made for the new plans via the use of the USSD code from a mobile handset shall be deemed a legitimate request from the customer to whom the said mobile handset is registered. APUA shall not be responsible for any losses arising out of the unauthorized use of a customer’s handset.
• Subject to the above, the standard Prepaid and 4G terms and conditions shall apply.

• You will not have access to any unused bundles during the grace period since during that time there is no active bundle.
• You will only regain access to these unused bundles, once a plan is activated before the 48 hour grace period ends.
• Please note: During the grace period you will notbe blocked from Pay As You Go data charges as there is no active plan within that time.

• You can dial *121# to view your data allowance balances at any time.

• You can visit the balances section on the My inet app.

All Prices above are ABST Inclusive

a. Credit limit barred.

• Please make a payment to reduce your amount owing below your credit limit. A purchase of a data add-on is also encouraged as to avoid overage charges.

b. Account disconnected for non-payment

• If you are discocnected due to non payment, please make a payment to restore your account.